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 Renters Frequently Asked Questions  
 

How do I rent a property that Mesa Verde Property Management has available? 

If you would like more information regarding a particular property, you may contact the company at 480-539-5700 or 1-800-580-0061. Prior to setting an appointment to view the property, we ask that you drive by the property. Checkout the property. Checkout the neighborhood. If you feel, comfortable with both the rental and the neighborhood, call Mesa Verde Property Management to set an appointment for you to view the interior.
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Do you charge an application fee?

Yes, Mesa Verde Property Management charges a $25.00 per applicant fee to defer the cost of processing an application. The applicant fee is not refundable under any circumstance once the application(s) have been processed.
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What are your criteria for application approval? 

Mesa Verde Property Management is looking for individuals who have a history of paying their rent on time, taking care of the property and not disturbing their neighbors. The company runs a credit report. It has been the experience of the company that how person pays his or her bills is a good indication of how you will pay the rent. The company also will contact your current and previous landlords. How you treated them is a good indication of how you will treat Mesa Verde Property Management. And finally, how you treated your neighbors is a good indication of how you will treat your new neighbors. 
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What if I don't have good credit? 

If it is determined that you have poor credit, Mesa Verde Property Management will rent to you. However as part of the offer to accept your application, Mesa Verde Property Management will ask for a refundable security deposit of 125% of the rent. Remember, Mesa Verde Property Management represents the owner of the property and seeks to protect the owner's interest against failure to pay the rent.
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What if I have had a bankruptcy or a prior eviction? 

Depending upon the circumstances, Mesa Verde Property Management will rent to a person that has had a prior bankruptcy or an eviction but not both. However, it is important that after either the bankruptcy or the eviction, there needs to be a history of good rental payment. In addition, Mesa Verde Property Management will ask for a refundable security deposit of 150% of the rent. Top

What happens after my application has been approved? 

Once your application has been approved, you have until the next business day to bring in earnest money in the amount equal to the deposit to hold the property. Once, Mesa Verde Property Management has received your earnest money, it stops advertising the property and removes it from its list of available properties. Top

What if I fail to take possession of the property when I promised I would?  Do I lose my earnest money? 

Yes! If you fail to take possession of the property when you promised you would, you will lose your earnest money. The earnest monies become liquidated damages. Top

When can I move into a property?

You can move into a new property as soon as Mesa Verde Property Management has received the earnest money and the first month's rent or prorated rent. The company will exchange keys for rent money.
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When is the rent due? 

All rents are due on the first day of the month.

Who do I call to take care of maintenance and repairs?

All of your maintenance and repairs needs are called into Mesa Verde Property Management. When you call in a request for service, it is recommended that you give as much detail regarding the problem and phone numbers where you can reached. Mesa Verde Property Management will give this same information to a repairman or technician. The repairman or technician will contact you directly to make an appointment.
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When I move-out, when will I get my refundable security deposit back?

After you have returned the keys to Mesa Verde Property Management, the company will set a time to conduct a walk through inspection. Mesa Verde Property Management then has fourteen (14) business days to account for and/or return you deposit.
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 If your question has not been answered here. Please feel free to contact us with any questions you may have.
 

SERVING THE SOUTH EAST PHOENIX VALLEY SINCE 1985


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Mesa Verde Property Management, Inc.
STREET ADDRESS: 935 N. Tucana Lane, Gilbert, Arizona 85234
MAILING ADDRESS: PO Box 3199, Gilbert, Arizona 85299
 PHONE:(480) 539-5700 ~ TOLL FREE:(800) 580-0061  ~ FAX:(480) 539-5900

contact1@mesaverderentals.com


      

SouthEast Valley Regional Association of Realtors | National Association of Residential Property Managers | National Association of Realtors